Job Title: Helpdesk Desktop Support
Location-Type: Onsite (New York, NY)- 5 days/ week
Start Date Is: ASAP
Duration: 3 Months (Contract, potential to extend)
Compensation Range: $25-30/hour W2
Job Description:
Provide Level 1 helpdesk support in a Windows environment, ensuring timely resolution of technical issues for end users across various departments.
Day-to-Day Responsibilities:
Provide first-level support for desktop issues and service desk tickets
Troubleshoot hardware and software problems, including password resets and equipment failures
Respond to phone inquiries and maintain strong customer service standards
Assist new hires with equipment setup and training
Interface with a variety of internal departments including clinical, finance, and administrative staff
Manage tickets daily via a ticketing system (e.g., JIRA or similar)
Requirements:
Must-Haves:
2–5 years of experience in a helpdesk or desktop support role
Background in a healthcare environment
Strong troubleshooting skills in Windows-based systems
Experience using a ticketing system for issue tracking
Excellent customer service skills and a collaborative attitude
Nice-to-Haves:
Exposure to JIRA, Citrix environments, or basic networking
Familiarity with HIPAA/PHI compliance
...willing to assume a high level of responsibility and interact professionally and effectively with clients, attorneys and staff. The legal assistant will work in a fast paced environment with the attorneys and law clerks to effectively manage cases while providing superior...
Responsibilities & Qualifications of the PipeWelder include, but are not limited to: Pipe - ASME section IX, 6/schedule 40 / 304 SS, 1G rolled Report any safety issues to supervisor Works with others as required in a team based work environment Follows...
...Arapahoe Community College is seeking a detail-oriented, student-focused professional to serve as ourTranscript Evaluation & Student Curriculum Coordinator. This role evaluates incoming transcripts, determines course equivalencies inalignment with internal and CDHE...
...Metro Appliances & More in Oklahoma City has a full-time position available for an Appliance Service Technician. We are looking for a technician skilled in diagnoses and repairs appliances such as washers, dryers, refrigerators, dishwashers and ovens. Monday Friday...
...project managers and team to ensure a smooth handoff after sale Maintain accurate notes, documentation, and CRM updates Customer Experience Deliver a professional, consultative, and trustworthy sales experience Communicate clearly and consistently throughout...