Job Description

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary:

The Sustainability Specialist will support the Waste Programs Manager in the day‑to‑day execution, expansion, and continuous improvement of Compass Group’s kitchen waste tracking program, Waste Not 2.0, and various waste reduction initiatives, including food recovery. This role supports Waste Not 2.0 and food recovery program deployments, training, user management and support, billing, and cross‑sector coordination to ensure successful adoption and ongoing performance across the business. The role also supports limited reporting, data analysis, and maintenance of internal trackers to communicate program status, impact, and opportunities for improvement.

Responsibilities:

Waste Not 2.0

• Support the deployment and expansion of the Waste Not 2.0 program across Compass Group sectors by coordinating onboarding activities, including account setup, tablet and mobile technology readiness, and launch support.
• Lead training efforts for Waste Not 2.0, including delivering virtual trainings for new deployments and refresher sessions, maintaining and updating training materials, and supporting a scalable train‑the‑trainer approach.
• Act as the primary point of contact for Waste Not 2.0 user support by responding to user questions and help desk tickets within established timelines and partnering with the Waste Not 2.0 Product Owner to troubleshoot platform issues and enhancement requests.
• Collaborate with sector representatives and internal partners to gather user feedback, identify adoption challenges, and recommend operational or platform adjustments to improve usability and engagement.
• Collect, organize, and analyze waste tracking data to support program insights and impact communication, including assisting with limited reporting on participation, trends, and sustainability outcomes.
• Maintain internal trackers and deployment tools to monitor program progress, account status, training completion, and support needs, ensuring accurate and up‑to‑date information is available for internal coordination and reporting.

Food Recovery

• Maintain food recovery trackers and deployment tools to monitor program progress, account status, and support needs, ensuring accurate and up-to-date information is available for internal coordination and reporting.
• Oversee the new user registration process for the food recovery platform including reviewing registrations, submitting weekly registration updates, sending welcome emails with resources, and answering users’ follow-up questions.
• Act as the primary point of contact for food recovery platform user support by monitoring the help email, responding to user questions within established timelines, and partnering with the external food recovery platform team to troubleshoot platform issues.
• Collect and format donation data for use in the annual report, sustainability report, and by the tax team.
• Support the creation of food recovery resources and continuous improvement of the program.

Qualifications:

• Strong organizational skills with great attention to detail and ability to manage multiple priorities
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Ability to perform quality work within deadlines, with or without direct supervision
• Work effectively as a team contributor on all assignments
• Strong oral and written communication skills, including clearly sharing difficult concepts for a variety of skill levels both in-person and remotely via phone or video conference
• Passion for sustainability and food waste reduction
• Familiarity with the food service or restaurant industry preferred;
• Familiarity and experience with data management and analytics preferred

Other Qualifications:

Language Skills : Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports & case studies, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Working Conditions: The work environment characteristics described below are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; risk of electrical shock and risk of radiation. The noise level in the work environment is usually moderate.

Physical Demands: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee is occasionally required to walk, sit, climb or balance, and talk or hear. The employee must frequently lift and/or move up to 50 pounds.

Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, tasks, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to modify essential functions of the job, or to require that other or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technical developments

Apply to Compass Group today!

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Compass Corporate maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Certain positions may require Florida Level 2 background screening. Details:  

Req ID:  1517166

Compass Corporate 

Alexis Ditaway 

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