Job Description

Job Title: Ec ommerce Associate 

Location: Tice ( Fort Myers , FL)

Employment Type: Full-Time & Part-Time available

Goodwill Southwest Florida is seeking a n   Ec ommerce Associate (Entry Level) to support online sales operations through the preparation , listing , and fulfillment of donated items . This role is ideal for individuals who enjoy treasure hunting , learning product details, and working in a fast ‑ paced environment. The successful candidate will be comfortable working independently and as part of a team while helping maximize the value of donations to support Goodwill's mission of creating opportunities and strengthening the community.

Key Responsibilities:

• Prepare, research, and list donated items accurately for sale on online marketplaces.
• Fulfill customer orders by packaging and preparing items for timely shipment.
• Meet productivity and quality standards while completing assigned Ec ommerce tasks.
• Provide excellent customer service to internal teams and external customers.
• Work collaboratively with team members while also managing individual assignments effectively.
• Follow all Goodwill policies, department procedures, and safety guidelines.
• Assist with additional Ec ommerce or production tasks as assigned.

Qualifications:

• High school diploma or equivalent required.
• Experience with eBay, Amazon, or other online marketplaces preferred.
• Working knowledge of Microsoft Word, Excel, and Outlook.
• Ability to research product information using multiple online resources.
• Ability to type at least 40 words per minute.
• Strong verbal and written communication skills .
• Ability to listen to and follow instructions effectively.
• Knowledge of basic math skills .
• Physical ability to bend, stoop, reach, twist, push, pull, and lift items weighing up to 40 pounds .
• Ability to stand for extended periods during scheduled work hours.
• Ability to occasionally work in environments where temperatures and climate may fluctuate.

Why Goodwill?

• Mission-driven nonprofit organization
• Collaborative leadership team
• Opportunity to impact and change lives across Southwest Florida

Benefits & Perks

• Medical, dental, vision insurance
• 403(b) retirement plan
• Paid time off (PTO) and paid holidays
• Employee Assistance Program
• Employee discounts
• Tuition reimbursement

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